Privacy policy

Privacy Policy

Last updated: December 1st 2025

Amy Lockwood Art operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Amy Lockwood Art is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.

By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or de-identified such that it cannot reasonably identify you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from it:

  • Contact Details: Name, address, billing and shipping address, phone number, email address.

  • Financial Information: Credit card, debit card, and financial account numbers; payment card information; financial account information; transaction details; form of payment; payment confirmation and other payment details.

  • Account Information: Username, password, security questions, preferences, and settings.

  • Transaction Information: Items you view, add to cart or wishlist, purchase, return, exchange, or cancel; your past transactions.

  • Communications: Information you include in communications with us, such as customer support inquiries.

  • Device Information: Information about your device, browser, network connection, IP address, and other unique identifiers.

  • Usage Information: Information regarding your interaction with the Services, including how and when you navigate or use the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you: When you create an account, visit or use the Services, communicate with us, or otherwise provide your personal information.

  • Automatically through the Services: From your device, including through cookies and similar technologies.

  • From our service providers: When they perform services on our behalf, including technology, analytics, payment processing, and customer support.

  • From our partners or other third parties.

How We Use Your Personal Information

Depending on your interaction with us or the Services, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services: Process payments, fulfill orders, manage accounts, arrange shipping, facilitate returns and exchanges, enable reviews, and provide a customized shopping experience.

  • Marketing and Advertising: Send promotional communications via email, text, or postal mail; show online advertisements based on your activity and preferences.

  • Security and Fraud Prevention: Authenticate accounts, maintain secure payments, detect fraudulent or malicious activity, and protect public safety.

  • Communicating with You: Provide customer support, respond to inquiries, and maintain business relationships.

  • Legal Compliance: Comply with applicable law, respond to legal process, participate in litigation or civil discovery, and enforce terms or policies.

How We Disclose Personal Information

We may disclose personal information to third parties for legitimate purposes, including:

  • Service Providers: Shopify, vendors, and other third parties performing services on our behalf, including IT, payment processing, analytics, customer support, cloud storage, fulfillment, and shipping.

  • Business and Marketing Partners: To provide marketing services and advertise to you. Partners will use your information according to their own privacy policies.

  • With Your Consent: When you direct or request disclosure, such as for shipping or social media integrations.

  • Affiliates or Corporate Group Members.

  • Business Transactions: In connection with mergers, acquisitions, bankruptcy, legal obligations, or to enforce rights and policies.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Your information may be shared with Shopify and third parties located outside your country. For more details on Shopify’s practices and your rights, visit the Shopify Privacy Policy.

Third Party Websites and Links

The Services may contain links to third-party websites. We do not control or guarantee the privacy or security of such sites. Information shared on third-party platforms may be viewable by other users without limitation. Linking to a third-party site does not imply endorsement.

Children's Data

The Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal information from children. Parents or guardians may request deletion of a child’s data using the contact information below.

Security and Retention of Your Information

No security measures are perfect. While we strive to protect your information, we cannot guarantee absolute security, especially during transmission.

Retention depends on factors including account maintenance, provision of Services, legal obligations, dispute resolution, and enforcement of contracts or policies.

Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

  • Access / Know: Request access to personal information we hold.

  • Delete: Request deletion of personal information we maintain.

  • Correct: Request correction of inaccurate personal information.

  • Portability: Receive a copy of personal information and request transfer to a third party, subject to exceptions.

  • Communication Preferences: Opt out of promotional emails while still receiving non-promotional communications.

Requests can be made via the Services or by contacting us. We may verify your identity before processing requests. Authorised agents may submit requests with proof of authorisation.

Complaints

If you have complaints about our data practices, contact us using the details below. You may also appeal decisions or lodge complaints with local data protection authorities.

International Transfers

Your personal information may be stored and processed outside your country. Transfers outside the European Economic Area or United Kingdom rely on recognized mechanisms such as Standard Contractual Clauses unless the destination provides adequate protection.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. Updates will be posted on this website with the revised “Last Updated” date.

Contact

For questions, privacy inquiries, or to exercise your rights:

Email: hello@amylockwoodart.com
Address: Amy Lockwood Art
PO Box 7
Bargo, NSW 2574
Australia